GenCaps Sàrl ("GenCaps", "we", "us") respects your privacy. This policy explains what personal data we collect through gencaps.commerciax.com, why, and your rights under the EU General Data Protection Regulation (GDPR) and applicable Luxembourg law.
GenCaps Sàrl
2C Parc d'activités, L-8308 Capellen, Luxembourg
RCS Luxembourg: B234226 · VAT: LU 32224161
Contact: contact@gencaps.eu
We only collect data you choose to give us, specifically through our contact form:
We do not use analytics, advertising, or tracking cookies. The only cookies set are strictly necessary ones required for the site and contact form to function securely (see Section 6).
We process the information you submit via our contact form in order to respond to your enquiry, under Article 6(1)(f) GDPR (our legitimate interest in responding to business correspondence) or, where applicable, Article 6(1)(b) (steps prior to entering into a contract).
Contact form submissions are retained only as long as necessary to handle your enquiry and any resulting correspondence, and are deleted or anonymised thereafter unless a longer retention period is required by law or an ongoing business relationship.
We do not sell or rent your data. It may be processed by service providers acting on our behalf (e.g. our email/hosting provider) strictly to deliver the service, under appropriate data-processing agreements. We do not transfer personal data outside the EU/EEA except where a provider offers adequate safeguards under GDPR.
This site currently uses only strictly necessary cookies (e.g. to keep the contact form secure and the site functioning). We do not use analytics or marketing cookies at this time. If that changes, this policy and our cookie banner will be updated accordingly, and consent will be requested before any non-essential cookie is set.
Under GDPR you have the right to access, correct, delete, or restrict processing of your personal data, to object to processing, and to data portability. You also have the right to lodge a complaint with Luxembourg's data protection authority, the Commission Nationale pour la Protection des Données (CNPD), at cnpd.public.lu.
To exercise any of these rights, contact us at contact@gencaps.eu.
We may update this policy from time to time. The "last updated" date above will reflect the most recent revision.